Interview with Ahmet Bekli, Chairman of the Board of Pusmak Makina

In our interview with Ahmet Bekli, Chairman of the Board at Pusmak Makina, we discussed the company's founding and success story. Bekli shared his views on the sector with us. [caption id="attachment_103857" align="aligncenter"] Ahmet Bekli[/caption]

Could you briefly tell our readers about yourself, your educational background and your professional experience in the sector?

I was born in 1983 in Hisarcık, Kayseri. After completing secondary education, I started working in the machinery sector with my father. My father was a highly skilled lathe operator. I can say that the greatest fortune in my life was learning from my father's expertise. The fine craftsmanship we apply in our machines today and our worldwide reputation are the result of our father's education.

Can you tell us about Pusmak Makina's development process from its founding to today?

In the 2000s, we worked in insulation applications by chance. During these applications, we realized that our country was dependent on imports for polyurethane and polyurea machinery. In 2009, together with my brother Mehmet Bekli, we produced our first machine. Following feedback from our customers, we have continued through a continuous development process and still continue to produce today. We will continue to produce while evolving and keeping up with technology.

What are Pusmak Makina's products and product groups? Which sectors do you serve?

As Pusmak Makina, our area of expertise is spray machines. We produce all types of machines and equipment required for polyurethane and polyurea spray applications. We also produce in the field of airless paint machines used in the paint sector. We have machines capable of applying all types of chemicals that are applied by spray method. We also have experience with project-specific robotic liquid transfer units.

"We will continue to produce while evolving and keeping up with technology."

Can you tell us about your sales activities? Which regions do you primarily serve?

Between 2009 and 2017, we achieved significant success as Pusmak in our domestic market. In 2017, we established our foreign trade unit. As of today, we represent our country successfully in 32 countries across 4 continents. Over an 11-year period, we have become a brand recommended by major global chemical companies and spoken of with acclaim from our country in the world market. As the Pusmak family, we thank all the individuals who supported us, our solution partners and our suppliers.  

In your view, what are the conditions for a company to be global?

First of all, I think you need to trust your product quality. Wherever you are in the world, you need to have a product of quality that will not disappoint you. Following that, success can be achieved with a quality marketing network and sound after-sales service. But beyond all of this, there is one reality. Some may call it luck, some may call it fate, but I believe it requires destiny. There is no formula other than building the necessary infrastructure and awaiting our destiny.

"Wherever you are in the world, you need to have a product of quality that will not disappoint you."

Can you tell us about your after-sales service and customer satisfaction philosophy?

Our after-sales service philosophy is built on never leaving the customer feeling alone. Wherever in the world, whatever the problem may be, we cannot accept a non-functioning machine of ours. Fault diagnosis is carried out by our engineers and immediate action is taken. We are also with our customers during the installation phase. As mentioned, our after-sales service philosophy is: "You will never walk alone!"

Have you had any innovative production recently that will make a difference in the machinery field?

Our automation services are constantly updating themselves. I can say that we will soon present to our customers automation systems that no other brand in the world yet has. But for now, I can call it a surprise.